Privacy

• Your contact details — name, email address and phone number, so we can confirm your appointment and reach you if anything changes.
• Your appointments — what you booked, when, what it cost and whether it was paid.
• Notes about your skin — allergies, contraindications, patch-test dates and treatment notes. Some of this is health information, and we treat it accordingly. Dasha writes these notes so your next treatment is safe and suits your skin.
• Anything you tell uswhen you book — for example a pregnancy, a reaction, or what you’d like to focus on.

We do not store your card number. Payments are handled by Stripe, and we only ever see the amount, the outcome and the last four digits.

To provide your treatment safely, to take and refund payments, to send you appointment confirmations and reminders, and to keep the records a skin therapist needs to keep. If you have opted in, we may also send occasional news about the studio — you can turn that off at any time in the app, in your profile, or by replying to any email.

Running the studio means using a few services. Each one only receives what it needs:

• Supabase — the database that stores your records.
• Vercel — hosts the website and the app’s API.
• Stripe — takes card payments.
• Resend — sends your confirmations, reminders and sign-in codes.
• Expo — delivers app notifications, if you turn them on.

Some of these store data outside New Zealand. We never sell your information, and we never share it for anyone else’s advertising.

Your treatment records are kept while you are a client and for a reasonable period afterwards, because a record of what was done to your skin — and how it reacted — matters years later. Ask us to delete your details and we will, other than anything we are required to keep for tax or health-record reasons.

The Hada app signs you in with a six-digit code sent to your email — there is no password to remember or to lose. Your sign-in is stored securely on your own phone and you can sign out at any time from your profile.

Under the Privacy Act 2020 you can ask to see the personal information we hold about you and ask us to correct anything that’s wrong. Just email dasha@hada.co.nz and we’ll come back to you. If you’re not happy with how we’ve handled it, you can contact the Office of the Privacy Commissioner at privacy.org.nz.

The app and online booking are intended for adults. If you’re booking for someone under 16, a parent or guardian should make the booking and be present.

Hada Studio · Christchurch, New Zealand
dasha@hada.co.nz · 021 772 975